Contact us with any questions not covered below.
Q: When inquiring about a modification, what information should I provide?
A: The more information we receive, the faster we can process your request. Please send the Technical Sales department:
- Project location,
- Project timeline,
- Quantity of modified fixtures involved,
- Purpose of modification,
- Fixture output/wattage and voltage,
- Relevant dimensions.
Q: How can I find out budget pricing?
A: Budget pricing, if required, will be advised through our representatives.
Q: Can custom products be returned?
A: Custom products cannot be returned.
Q: What is the modification timeframe?
A: Approximately 8 weeks. Please allow 2 weeks for custom product drawings, 2 weeks for the finalized bill of materials, and 4 weeks for manufacturing.